FAQs

How can I reduce the risk of getting mouth ulcers?

Clean your teeth properly, eat and drink healthily and visit your dentist regularly.

Is bonjela suitable for my newborn baby?

You can use bonjela Teething Gel from 2 months old and bonjela Junior Gel from 3 months old.

How many times a day can I apply bonjela?

Do not apply more than once every 3 hours.

Can bonjela Junior Gel be used in adults?

Yes. bonjela Junior Gel is designed for adults, the elderly and children over 3 months.

Why can’t I use bonjela, bonjela Cool Mint Gel or bonjela Complete Plus for under 16s?

This is because there is a possible association between salicylates (pain killer and anti-inflammatory), one of the ingredients in bonjela 16+ range, and Reye's syndrome when given to children. Reye's syndrome is a very rare disease which affects the brain and liver and can be fatal.

For children under the age of 16, you should use bonjela Junior Gel from 3 months or bonjela Teething Gel from 2 months of age.

When should I not use the bonjela range of products?

You should read the label and patient information leaflet carefully especially if you are:

  • suffering from a peptic or stomach ulcer, or liver or heart problem
  • allergic to salicylates, lidocaine or other local anaesthetics, or any of the ingredients in the products
  • taking other medicines which thin your blood, or are used to treat gout or water retention
  • pregnant, planning to become pregnant or breast feeding (speak to your GP or pharmacist before taking).

This list is not exhaustive. Please refer to the patient information leaflet for details.

Where should I store my bonjela product?

Keep bonjela products out of the sight and reach of children and do not store above 25°C.

How long does bonjela last?

Do not use bonjela products after the expiry date which is stated on the carton and on the tube. The expiry date refers to the last day of that month. You should use bonjela Complete Plus within 6 months of opening.

Do I need a prescription for bonjela?

No. The range of bonjela products is available without prescription

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Discover the bonjela range

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Find out more about the five products within the bonjela range – effective pain relief from mouth ulcers.

Tips & Advice

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With over 40 years of experience, you can trust bonjela for effective mouth ulcer treatments – click here to view our top tips for everyday mouth care, how to apply bonjela, and when to see your GP.

Conditions

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Click here to learn more about mouth ulcers – what causes them and how to treat them, as well as teething and cold sores.